Can’t send message to admin and can’t reply to messages left.
BjgThere is always a problem with this site
First, I could not login
Second, they said I didn’t have a subscription
Third I can’t send a message to admin as it needs a script completing and when it is completed it says page forbidden and, forcefully, it now won’t let me reply to messages left for me!
So, if you have sent me a message then my apologies, I have tried to reply and would like to make contact.
16 Comment(s)
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Comments (16)
If accessing via chrome on your phone. To view messages you have to clock the 3 dots and 'Request Deaktop' otherwise you're unable to see the chat pane to the right of the massage contacts.
Hi Bjg, thank you for raising this all and sorry that you've been having a hard time on OD. It's not the experience we want for anyone. You can always email us direct on support@outdoorduo.com and we'll get back to you as quick as either myself or Jesse can. We've been working every day behind-the-scenes to modernise OD and there have been some teething problems, one of these was the chat. We have just done a fix and you should be able to send and reply per normal. I've sent you a private chat message to try out on. If you want to get a notification of your private messages you can update your contact preferences here - https://outdoorduo.co.uk/myprofile/contactpreferences.php . Kyle
Ok thank you I’ll try and message you.
Not working - take screen shot and will send this to you on the e-mail address.
I can't seem to send or reply to messages either!
Hi Outdoorsy, I've sent you a private chat. If you can't reply to that one, you can let me know on support@outdoorduo.com and we'll get it sorted. But, with out bug fixes applied moments ago, it should work now. Kyle
Very recently joined and not received a chat message yet. Can someone send me one to test my account please?
Hi Gary!
I’ve tried at ding you a test message but no option to type one now … 🤷♀️
Thanks. I received a blank message from you!! So it sent something, just not the most informative :)
I replied. Let me know if you receive it.
Hi Gary, I've just sent you a private chat. If you're still having troubles, please reach out on support@outdoorduo.com. Kyle
Received and read. Thanks
I am subscribed but profile says I need to register when I put in log details , blank page comes up saying error. Tried to comment on here three times and strangely enough , this time it has let me 🤷♀️🤷♀️
Hi Dale, thanks really odd. We'll look into that and get back to you in a follow-up email. If you have any more issues, please don't hesitate to email us at support@outdoorduo.com. Kyle
Said I had 3 chats. Can't see who sent or open them. Member since 2010.
Hi Sparky, I spotted your support email and will reply shortly. The short version, we did a big upgrade two days ago and there was a small bug. We have rectified it now and you should see the correct list of messages. Thanks for raising the issue. Kyle