New member - photo question!

16/06/2026 11:56
by â—‹ Carole74

Apologies if this question has been asked and answered before, but I'm new! Would love to be able to include a profile photo, but it always comes out as just a black square. Any idea how to fix this please? I notice quite a few other members have had the same problem, just from looking through some profiles. Any help much appreciated, thanks!

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Comments (8)

Jesse, Co-Admin 16/06/2026 11:56

Hi DAVJW: Yes, sorry about that, there was a bug affecting photo uploads and edits for some new members, but that's now been fixed. 😊

There are still a few members without photos, but in most cases that's simply because they haven't uploaded one yet. Or if anyone reading this needs help uploading - feel free to reach out.

Thanks to everyone who flagged the issue and helped us track it down!
🌿

DAVJW 07/06/2026 21:38

I was just about to post something about lack of pictures, then seen this. Still a few members without a photo though.

Jesse, Co-Admin 04/06/2026 09:51

Hi Carole, Welcome to Outdoor Duo!

I can see your photo is showing correctly now 😊. There was indeed a bug affecting some new profile photos recently, but thankfully we've now got that fixed.

A big thanks to you, Jo and everyone else who flagged it to us - it really helped us track down the issue and resolve it quickly.

Hope you're settling in well and enjoying the site so far. Looking forward to seeing you out on some walks and maybe even posting an invite of your own one day!

Jess, Co-Admin 🌿

Jo_Somerset 03/06/2026 21:50

The photo issue has been fixed now. I had the same problem and emailed admin. All working fine now

downtoearth65 03/06/2026 19:16

I can see you however I still can not see Carole

GarTay28 02/06/2026 16:37

I’ve just created a profile today, can you see me 😂😂😂😂

Carole74 30/05/2026 23:01

downtoearth65: Will do - thanks!

downtoearth65 30/05/2026 22:38

Hi Carole, I was wondering the same thing, why so many new profiles have been black out, I would trying sending a message to Admin.

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